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    Terms and Conditions

    Pricing

    Advertised items and items listed on the website are intended to accurately reflect pricing within the store and at the point of purchase. Unfortunately, mistakes do occur and in some cases, we may be unable to honor the pricing mistake. We appreciate your understanding if incorrect pricing is published.

    If you see any discrepancies or potential inaccuracies, please contact us via phone at 972-378-5476 during store hours or via email at support@trishop.com so we can correct any mistakes.

    Some items are price protected due to dealer agreements and cannot be discounted without express consent from the manufacturer. Those items include and are not limited to products from Zipp, SRAM, Wahoo, Garmin, Felt, Cervelo, Quarq, Scott, Cobb, Enve, and Syncros.

    Security

    Tri Shop uses modern security and encryption technology so that your purchases and purchase information stays secure. This prevents outsiders from obtaining credit card information or personal data as it is sent to our servers. You can safely enter your credit card number without fear of having it intercepted by anyone.

    Tri Shop is also committed to securing any data stores on Tri Shop's servers, and follows industry best practices to help ensure your information is stored safely.

    Authorized employees at Tri Shop on a need to know basis only use any information collected from individual customers. We are committed to making sure that your information is used only within the context of improving your purchase or shopping experience.

    Tri Shop does not store your payment information for your security.

    Privacy Policy

    We will not share your personal information (name, email, address, phone) with anyone for any reason unless compelled to do so by law or with your express permission.

    We will not sell, share, or rent your personal information to any third party.

    Email Policy

    Our software automatically sends out an order confirmation email when the order is received, and a ship notification email (if the item is shipped) when the order is shipped. These emails are automatic and are sent by our server software and are intended to help keep the customer informed of the status of their order.

    If you have spam blocking software that sends a return email and requires a response, you will most likely not receive these confirmation emails. You can check your order status by clicking on the Account menu near the top of each page on our website. Tri Shop is not responsible if you have a spam filter that prevents the timely arrival of these emails.

    In order to provide better service to our customers, we occasionally send marketing emails advertising sales, specials, and events that customers may find interesting to customers that have registered for our mailing list. These emails contain and easy-to-use Unsubscribe feature if you no longer want to receive these communications.

    Customer Tracking

    We use IP addresses to analyse trends, administer the site, track user's movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information. Additionally, this site logs standard access information including browser type, access times/open mail, URL requested, and referral URL. The information collected is intended solely for the use of improving the site and improving customer experience.

    This site uses cookies to allow for the retrieval of user details for each visit to improve the shopping experience. Cookies are used in some areas of our site to enable or improve functionality and ease of use for visitors.

    Links

    We do not actively monitor or review the content of websites that may be linked to from this website. Opinions expressed or material appearing on such websites are not necessarily shared or endorsed by Tri Shop and its parent company, Tri Shop, LLC.

    Tri Shop is also not responsible for the privacy practices, or content, of these sites. Please use discretion in clicking to or viewing any information linked to from this site.

    A link to any site should not be seen as promoting or condoning the content, security, or business practices of the destination or destination business. Tri Shop does not and will not accept any responsibility for any loss or damage in whatever manner, howsoever caused, resulting from your disclosure to third parties of personal information.

    Copyright Notice

    The Tri Shop logo is a registered trademark of Tri Shop, LLC in the U.S. and countries that respect U.S. trademark law.

    Legal Notice

    Tri Shop is a DBA (trade name) of Tri Shop, LLC. Tri Shop accepts no responsibility for the improper use of the merchandise purchased and makes no warranty either expressed or implied as to the fitness of the merchandise for any particular use.

    Swimming, bicycling, running, triathlon, and physical training can be dangerous activities. All customers urged to exercise caution in using any merchandise correctly. All customers are responsible to utilize any recommendations appropriately. Before engaging in any fitness plan, please consult with a Physician.