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    Shipping Policies

    Free Shipping for Orders More than $50

    All orders above $50 are eligible for free ground shipping to the continental United States (excludes Alaska, Hawaii, or US Territories). Certain items may be excluded due to weight and size.

    Orders that require expedited shipping may incur additional charges.

    Shipping Turnaround

    All orders will ship from our Plano, Texas location. Orders placed by 1pm CST Monday - Friday will ship that same day. Bicycles must be packed for shipping and will ship within 2 business days of order processing.

    Preorders, special order items or items that are not in stock will ship when they arrive at Tri Shop.

    Please allow 2-5 days for orders to arrive after shipment.

    Store Pickup

    Online orders may be placed for in-store pickup at our Plano, Texas location. If you select in-store pickup, we will notify you via email or phone when the order is ready for pickup. Check out our Plano store page for store hours.

    Need to Make Changes?

    If you need to make changes to an order, please contact us for assistance.