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    Shipping Policies

    Orders Over $50 Ship Free

    All orders above $50 ship free (Ground) anywhere in the continental United States (excludes Alaska, Hawaii, or US Territories). A few select items are excluded due to weight and size.

    Need expedited shipping? You'll have other shipping options at checkout.

    Shipping Turnaround

    All orders will ship from our brick-and-mortar store in Plano, Texas. Orders placed by 1pm CST Monday - Friday usually ship that same day. Bicycles must be packed for shipping and usually ship within 2 business days of order processing.

    Preorders, special order items, or items that are not in stock will ship when they arrive at Tri Shop.

    Please allow 2-5 days for orders to arrive after shipment.

    Store Pickup

    Online orders may be placed for in-store pickup at our brick-and-mortar store in Plano, Texas If you select in-store pickup, we'll notify you via email or phone as soon as the order is ready for pickup. Click here for store hours, map, and directions.

    Need to Make Changes?

    Questions? Need to make changes to an order? Trying to figure out where your order is? Call us at 972-378-5476 or email us at for assistance.